In this project, BlueKatana created a self-service kiosk. This device allows customers to start the sales process before a sales resource approaches them.
The showroom has multiple kiosks in different locations. Vehicles in the showroom have a kiosk next to them with that same vehicle as the focus. Sales representatives leave Customers to browse before approaching them. Kiosks show both lot availability, and allow to “build your own” vehicle. The screen cycles through appealing media when not in use.
The setup prevents users from changing targets or browsing away from approved content.
For more information, read the implementation post here.
- Technology Integration
Proof of Concept - Prototype Code