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Recap: I am trying to do almost all my work with my smartphone and I am slowly getting there... this series of articles (this is the second part) is intended to document my findings and opinions about the process.
Here is where I am with my little project, and how successful (or unsuccessful) I've been so far.
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A few days ago I commented about the Celio Redfly adding support for BlackBerrys. I came across that bit of information first while researching to purchase a Celio RedFly myself and then while I’ve been using it with my Windows phone. It certainly extends the usefulness of my HTC Touch HD, and it should do the same for you if you have a Blackberry. In this review I will tell you, my thoughts and experiences with this product.
While my review was using a Windows phone, the device features are the same when using a Blackberry phone except for some minor details I will explain later on.
For all of you who don't know what the Celio RedFly is; let me tell you that it appears to be a Netbook, but the appearances are only on the outside... literally. It certainly does look like a Netbook, but it has no CPU nor storage... so then, shat is it? Simple: its most obvious features are that is acts like a terminal for your phone which means that it acts as a replacement keyboard that can be touch-typed on, a higher resolution screen even if your phone has less resolution than the RedFly, an interface for thumb-drives of any kind and a multimedia tool.
You may ask yourself why on earth would anyone want to have this type of device instead of a cool Netbook then??? Read after the break for the answer to this question and more…
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Expansys-USA / MobilePlanet: You didn't care about me as your client and delayed the shipment of my device for weeks. You not only broke a record in customer dissatisfaction but you blatantly lied and for that, you lost me as your client.
At the risk of sounding like an grouchy old man, I have to ask the following question: What is the problem with good customer service these days? Doesn't anyone care about the money us customers spend anymore? I would assume that with the economic/financial downturn the world is in right now, companies would make an extra attempt not to annoy customers away with bad customer service!
Let me get into the details and you be the judge.
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