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Expansys-USA / MobilePlanet: You didn't care about me as your client and delayed the shipment of my device for weeks. You not only broke a record in customer dissatisfaction but you blatantly lied and for that, you lost me as your client.
At the risk of sounding like an grouchy old man, I have to ask the following question: What is the problem with good customer service these days? Doesn't anyone care about the money us customers spend anymore? I would assume that with the economic/financial downturn the world is in right now, companies would make an extra attempt not to annoy customers away with bad customer service!
Let me get into the details and you be the judge.
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